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  • Dr. Carlos Chacon

Consultations using telemedicine: Pros and Disadvantages

Telemedicine, or remote medical consultation, is a service that utilizes modern information and communication technology to put patients in touch with medical experts from afar. Both patients and doctors may reap the advantages of this technology.


Consultations conducted through telemedicine may save both money and time. They are helpful because they save individuals from taking time out of their schedules to visit a doctor.


Consultations conducted through telemedicine reduce medical care expenditures. They are convenient for patients who live too far from a hospital or doctor's office to make regular trips feasible, and they may be more cost-effective than regular office visits.


Services based on telemedicine increase patient access and satisfaction while decreasing healthcare expenditures. Several telemedicine systems provide tools that make scheduling and paying for online doctor visits easy.


It is also easier for housebound individuals or those with mobility issues to get telemedicine-based consultations. There will be less of a gap in medical treatment between urban and rural areas. As a bonus, telemedicine may be a useful technique for providing primary medical care to those who lack financial protection.


Patient satisfaction may be boosted while saving time, money, and resources via telemedicine-based consultations. Those who have trouble finding time to visit their doctor due to jobs or personal commitments might benefit greatly from these services.


Providers and payers in the healthcare industry have turned to technology to meet rising expectations for the quality and accessibility of medical services. One of the most efficient and economical approaches to achieving these aims is via the use of telemedicine.


Consultations based on telemedicine are advantageous since they may be arranged at any time of day or week. Furthermore, by utilizing a mobile device and some appropriate software, you may easily do these tasks.


To provide medical treatment, telemedicine uses electronic networks and digital communications. Video conferencing and other telemedicine technologies have allowed patients to consult with their doctors remotely.


A few critical elements may impact the quality of telemedicine consultations. They include worries about patients' privacy and security, wait times for treatment, licensing hurdles, and difficulties integrating new technologies.


New technologies hold the key to overcoming these challenges. High-resolution digital cameras and other mobile medical gadgets like electrocardiograms and vital signs monitors are included in portable telemedicine kits.


A telemedicine system may also aid in the immediate triage of patients in emergency departments. Because of this, ambulances are diverted less often, and patients have better results.


Medical professionals often consider patients' reactions to telemedicine services as a barometer of success. It is a powerful indicator of patient outcomes, such as compliance with treatment plans, shorter hospital stays, fewer postoperative readmissions, and overall patient retention.


Quality of treatment and openness to future telemedicine use are indicators of a patient's happiness with telemedicine-based consultations. This research analyzed patient satisfaction with telemedicine visits across different dimensions using Press Ganey survey results.


In April 2020 and June 2020, we surveyed 35 potentially evaluable patients who had remote telemedicine-based consultations. Patient acceptance of telemedicine as a substitute for in-person clinic visits, respondents' impressions of telemedicine's use during the epidemic, and telemedicine's potential after the crisis were the primary foci of the study. The telephone interview was used for the survey. The Wilcoxon Paired Rank Sum test was used for the centralized analysis of the results.

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